The performance of certainty

There's a moment most CEOs will recognise, even if they've never said it out loud. You're in front of the board, or the all-hands, or the leadership team, and you're being certain about something you're not actually certain about. The plan needs a champion, so you champion it. The room needs conviction, so you supply it. And the doubt, the real, specific, three-in-the-morning version, goes back in the drawer where you keep it.

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Rex Wood
You were promoted because you were good at your job. Nobody told you the next job is different.

It's gone 6 o'clock, the place is empty, and you're still at your desk fixing a paragraph one of your people sent up this afternoon. Taking them through why it's not right would take an hour you don't have and they probably wouldn’t get it first time - then you'd need to check it again anyway.

So you fix it yourself. It’s quicker this way. You'll walk them through it properly next week when there's time. But there's never time.

You've done some version of this most nights for months. You wouldn't call it a problem, you'd call it a busy stretch. Temporary.

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Rex Wood
There's nothing about business can be learned from theatre... is there?

Some of the sharpest leadership lessons come from a creative team bringing a live production to life. Making the seemingly impossible, possible. 

The best example I've seen is STC's 'The Picture of Dorian Gray'. 

It's Kip Williams' vision adapted from Oscar Wilde's 1890 novel of the same name.

One actor, twenty-six characters, five live camera operators producing a mind blowing amalgam of live performance, live video, costumes and scene changes, non-stop over two hours.

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Rex Wood
Transforming Teams: Discover the Power of Executive Team Coaching for Unparalleled Business Success

Exciting News!

I had the privilege of sitting down with CEO Today Magazine, for an exclusive interview about the transformational benefits of Team Coaching and PerformanceHQ's unique approach.

Executive and leadership coaching has revolutionised the world of business, over the last twenty years, empowering leaders to cultivate their skills and grow in their roles. CEO Today Magazine discussed with me how PHQ is extending that coaching to teams.

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Jacqui Ferris
Trust & Conversation Killers in Teams: Read this before you next ‘speak your truth’ !

I admit it - I indulge in watching The Block – the reality TV series that, despite our better judgement, my friends and I indulge in every year. In last year’s Block, you may remember that one of the contestants Tanya, created mischief by covering up [or bare faced lying depending on your moral code] something that significantly impacted the rest of the group and indeed the show’s production staff… and really got me thinking.

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What Successful Leaders Do Differently

After several years of working with teams to help them increase their effectiveness, we’ve noticed how some continue to thrive post the engagement with us, and others stall completely. Some continue the learning and some retreat back to working in silos, in the months following a team development program.

What makes the difference?

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Jacqui FerrisComment
Are we witnessing the death of trust?

Trust – what is it? How do you know when you find it? Why is it relevant?

Trust is defined as ‘The firm belief in the reliability, truth, or ability of someone or something’. It seems to be in very short supply at the moment.

As team coaches we recognise it’s importance in building cohesive effective teams.

So, what if it is on the decline and or absent in a team? Can it be repaired or rebuilt? I believe it can.

Read my blog for some practical steps that can be taken to rebuild trust.

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Jacqui FerrisComment
Is there a best way to deliver feedback?

Giving feedback to a staff member can be stressful, particularly when it is of the corrective variety.

Unsurprisingly, without training, practice and experience, this so-called management 101 requirement is fraught with unforeseen responses and/or emotion, which in turn results in short or sometimes, long lasting unease between parties.

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Jacqui FerrisComment
What can leaders learn from Jürgen Klopp?

The clients we work with would rarely hear me draw parallels between the success of sports teams and that of leadership teams in business. But in the case of Jürgen Klopp, I’d make an exception. Many of you will know that Klopp’s leadership of the Liverpool Football team has been transformational for the club, setting new standards in the world of professional football management. The world of business could do well to take note.

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Jacqui Ferris Comment